How do I activate MyBusinessWorks?

You will automatically receive an activation email after your Barclays Business Manager has completed the registration process. Then you just need to click on the URL, confirm your email address that you provided, then enter your registration code.

You will be asked to create a password and set up a security question, which your MyBusinessWorks Team will ask you to quote for identification purposes, whenever you need to contact them.

You can choose how you would like to be contacted regarding MyBusinessWorks in case we need to get hold of you.

What happens if I have not received the activation email?

You will be able to activate your details by entering the URL on the order form and using your registration code and email address. Otherwise please contact our support team on 0845 60 80 280.

How do I login to MyBusinessWorks?

Once you have activated your details, you can launch the applications in MyBusinessWorks by going to www.mybusinessworks.co.uk/barclays

You can then log on by entering your email address and password.

The MyBusinessWorks portal will appear so you can launch the application you need.

My Apps

Here you can learn more about the applications in MyBusinessWorks and launch each application in a new window.

You Apps can be launched in the following ways:

• By clicking on the Launch button next to each application
• Through the rotating icons at the right-hand top corner of the MyBusinessWorks portal

My Profile

This area is for you to ensure that your profile information is always up-to-date.

Here you can:

• Change Password – to a personal and more memorable one
• Edit Profile – to update your personal business details
• View Billing Details – to allow you to review your bank account information
• Set Marketing Preferences – to update your preferred way to be contacted

My Payments

Here you'll see all your monthly subscription charges and VAT receipts. You can download a PDF of your VAT receipt to view, print and/or save.

Where can I go to get help with an application in MyBusinessWorks?

• FreeAgent – go to www.freeagentcentral.com/support
• QuickBooks – go to https://support.qbo.intuit.com/quickbooks-online-support-contact-us and choose QuickBooks Online Essentials from the product type options
• LivePlan – in LivePlan click on the help link in the top right corner
• Legal Manager – in Legal Manager click on the help link in the top right corner
• MozyPro – click on the ? icon or help button in the MozyPro application
• Mindleaders – in MindLeaders click on the Help link in the top right hand corner

What is My Store?

Here you can choose to upgrade your MyBusinessWorks account to include additional features to help simplify the running of your businesses. Be sure to check this page regularly for new additions to the MyBusinessWorks suite.

If you would like help in removing a bolt-on from your subscription, please call customer services on 0845 60 80 280 9am-5:30pm Monday – Friday. We require 30 days notice to cancel any bolt-ons.

How do I use Legal Manager Document Review?

Complete a template within legal manager. Navigate to the ‘my documents’ menu. Select submit for review. The document will be reviewed by a solicitor within 48 working hours.

How to remove a bolt-on from my subscription?

If you would like to remove an item that you have added to your subscription, please call customer services on 0845 60 80 280 9am-5:30pm Monday – Friday. We require 30 days notice to cancel any bolt-ons.

Forgot Your Password?

If you've forgotten your password, click on the "Forgot your Password?" link from the login page, enter your registered email address, and click SEND EMAIL to notify us. We'll email you instructions on how to reset your password.

If it's the very first time you are logging in, you will need to activate MyBusinessWorks.

What is MyBusinessWorks?

• MyBusinessWorks is a specifically created package containing a range of market leading business tools and services to help businesses meet their day-to-day challenges. MyBusinessWorks is provided by Business Centric Services Group Ltd - is endorsed by Barclays - and is currently only available to Barclays customers.
• The applications will help you manage your cash flow, send and track invoices and estimates, manage stock control and tax, create an achievable business plan, stay compliant with your legal obligations, protect your business data and provide the skills training and development to run your business with confidence.

The MyBusinessWorks package includes best-in-class applications and services worth over £1,800.

The package features:

• FreeAgent - winner of the SME Accounting and Finance Software Satisfaction Awards 2010
• QuickBooks Online Essentials - From one of the world’s largest suppliers of small business software, with more then 4 million customers worldwide


• LivePlan - brought to you by the UK's best-selling business planning software provider Palo Alto
• Legal Manager - a multi-award winning legal documents and compliance service
• MozyPro - The world's most trusted online backup service for consumers and businesses
• MindLeaders - over 25 years of experience in learning and talent development solutions across commercial, government and education sectors.

Who uses MyBusinessWorks?

MyBusinessWorks is designed with small businesses in mind. Our aim is to make it as easy as possible to understand and complete the tasks that are essential for a small business to succeed.

Why should I use MyBusinessWorks?

Businesses face these challenges day in, day out:

• Attracting new business
• Managing cash flow
• How best to finance themselves
• Allowing those within the business a good work/life balance
• Managing costs
• Competing with other businesses
• Staying on top of new regulations
• Managing employees
• Making time for family and friends

MyBusinessWorks allows you to start your business with the right tools in place to overcome these challenges - and go from start up to success!

How does MyBusinessWorks work?

MyBusinessWorks is an online portal that gives you instant access to all of the applications. There are no complicated disc installations or large programs that take up space on your computer, as it uses the latest technology to make sure the service is available to every customer, whenever they want it, wherever they are, and from any computer.

Why do I need a bookkeeping application?

Your choice of online bookkeeping tools to help you manage your business finances, allowing you to easily:

• Track and manage your cashflow
• Control your costs and outgoings
• Produce professional invoices
• Track your invoices, helping you to get paid sooner
• Provide an accountant with any figures they need
• Calculate the VAT your business needs to pay
• Understand the financial health of your business at a glance via a dashboard view
• Automatically create and track your business Profit & Loss and Balance Sheet position.

Why do I need LivePlan?

LivePlan walks you step-by-step through the process of creating a professional, organised, business plan easily and quickly.

LivePlan quickly and effectively:

• Guides you through creating your plan
• Asks you questions to help you set achievable, realistic business goals
• Allows you to customise your plan by topic, tables and layout
• Creates a professional looking plan, includes best practice, full colour financial charts and graphs
• Helps you share your plan with colleagues, lenders and investors
• Calculates and forecasts an accurate cash flow, profit and loss account and balance sheet for your business based on your inputs
• Provides access to additional resources to help you and your business at every step

How can Legal Manager help me?

Legal Manager helps you to:

• Create legal documents for your business from a wide range of templates using a straightforward question and answer process
• Templates include: website terms and conditions, privacy policy, tenancy agreement, debt recovery letters, shareholders agreement and many more
• Avoid risks and disputes that could financially weaken your business and comply with Health & Safety by performing risk assessments and more
• Create documents that help you recover your debts while ensuring that you appear professional and credible to your customers
• Keep up to date with changes in legislation via regular news bulletins straight to your inbox
• Simplify complicated staffing decisions and comply with employment legislation - from employment contracts to disciplinary policies and more
• Understand your obligations under UK anti-money laundering law, how to protect yourself and the procedures to follow if you want to report any suspicions you have.

Why should I use MozyPro?

Simple, secure and automatic online data backup to protect your business files and data.

MozyPro prevents potentially catastrophic data loss:

• Easy to manage - let's you determine what, when and how you backup
• Choose from automatic or scheduled backup
• Reliable - removes any fear of data loss by providing you with a consistent backup method that securely protects your data online and offsite
• Unobtrusive - removes labour intensive backup methods that intrude on your working day, replacing them with automated backups that run quietly and efficiently in the background
• Your information is secure with high-security encryption and storage at world-class data centres, ensuring it is totally secure and only accessible or readable by you
• Allows you to recover your data in the event of data loss due to viruses, hardware theft or failure, power surges, floods, fires etc

What can MindLeaders do for me?

Choose from over 2,500 award-winning e-learning courses, available online 24/7.

• Increase your business productivity by developing your skills and your staff's skills
• Learn from the experts - all the courses feature award-winning content taught by best-selling authors, industry leaders and technology pros
• You choose the time, place and pace of learning - with courses split into bite-size segments to suit your busy schedule
• Example training topics include: sales and marketing, desktop computing, management, business communication, presentations to finance. If knowledge is the key to success, then these courses could become invaluable to your continued business development.

What are the system requirements for MyBusinessWorks?

Operating Systems

The following operating systems are compatible with MyBusinessWorks:

• Microsoft Windows XP SP3 and above including server versions
• Mac OS X 10.4 and above desktop and server versions

Browsers

The following browsers are compatible with MyBusinessWorks:

• Microsoft Internet Explorer version 7 and above
• Mozilla Firefox version 3.5 and above
• Apple Safari version 4 and above
• Google Chrome version 7 and above

You will not be able to use Internet Explorer 6.

JavaScript must be enabled for the service to function correctly.

Adobe Flash, Adobe Reader and other plugins may also need to be installed on request.

How can I signup for MyBusinessWorks?

MyBusinessWorks is currently available through Barclays Business Banking. Please contact your Barclays Business Manager through your local branch to find out more.

Who do I contact if I need help?

We are on hand to help you with any queries from 9am to 5.30pm. You can email us at support@mybusinessworks.co.uk or call us on 0845 60 80 280.

How do I change my bookkeeping software?

If you would like to change your original bookkeeping selection, please call customer services on 0845 60 80 280 9am-5:30pm Monday – Friday where an advisor would be happy to assist you.

How do I change my billing details for MyBusinessWorks?

If you would like to change your billing details, please call us on 0845 60 80 280.

How do I cancel MyBusinessWorks subscription?

If you would like to cancel your subscription, please call us on 0845 60 80 280.